Questions? Feedback? powered by Olark live chat software FAQ | Hardwood Floors Maryland

Should I consult an expert before buying a carpet?

Yes. Often cheaper rugs and carpets result in short carpet and area rug life. Consult an expert as to the type of fiber and dye. This will prevent problems in the near future.

What carpet maintenance is required of the general householder?

Regular vacuuming is highly recommended. Make sure to vacuum your carpets, upholstered furniture and drapes al least once a week in order to keep abrasive dust particles down to a minimum. However, remember to ensure maximum removal of all harmful dust, mites and allergens, regular professional cleaning is essential.

Wet out the area of your carpet that has been affected and call your professional cleaner immediately. Your carpet is going to need some professional deodorizing with the proper drying equipment immediately…

My dog has just urinated on my beautiful expensive Persian rug. The stench is too terrible, but I am afraid to attempt cleaning such an expensive item by myself. Can you help me?

You have done the right thing by consulting the experts. Incorrect treatment will often result in irreversible damage to your expensive rug. We recommend in-plant cleaning so that your rug will get the best care that it deserves.

How can I remove ugly stains and blotches from, my very expensive carpets and rugs?

Many stubborn stains can be removed by wetting out the area and blotting up the stain. Care should be taken not to let the stain run onto a larger area. Always blot the wet ted area with an absorbent paper towel or clean white cloth. Do not rub or brush as this can cause irreversible color running and pile damage as well as set the stain. Some stains cannot be removed using normal household cleansers. Do not treat stubborn stains with more vigorous mechanical action or potentially dangerous chemicals. Consult an expert. He will know what to do.